Swapto is looking for a Growth Lead to own and build the company’s next phase of user, transaction and revenue growth.
This is a hands-on leadership role for someone who can combine growth strategy, experimentation, community-led distribution, affiliates, creators, partnerships and product-led growth to build repeatable acquisition channels across Africa and other priority markets.
You will be responsible for identifying where growth can come from, testing and scaling the right channels, improving conversion across the customer journey, and working closely with Product, Engineering, Design, Marketing and Operations to turn customer and market insights into measurable growth.
A major focus of the role will be developing scalable distribution through Web3 communities, affiliates, referral programs, creators/KOLs, ecosystem partnerships and market-specific growth initiatives.
You will be expected to move comfortably between strategy and execution, from analysing customer cohorts and channel economics to recruiting partners, designing incentives, launching experiments and tracking performance.
Key responsibilities
Own Swapto’s growth strategy across acquisition, activation, retention, transaction volume and revenue.
Build and scale community, affiliate, referral, creator/KOL and partnership-led growth channels.
Identify and develop relationships with relevant Web3 communities, creators, affiliates and ecosystem partners across priority markets.
Design and run structured growth experiments across product, marketing and distribution channels.
Develop market-specific growth strategies based on customer behaviour, local communities and competitive dynamics.
Work with Product, Engineering and Design to improve onboarding, activation, conversion and repeat usage.
Build and optimise user journeys across acquisition, KYC, first transaction, repeat transaction and retention.
Establish and monitor key metrics including CAC, activation rate, conversion, retention, transaction frequency, transaction volume, LTV and channel ROI.
Use quantitative and qualitative data to identify opportunities, diagnose funnel drop-offs and improve channel performance.
Develop appropriate attribution and reporting systems for growth initiatives.
Manage digital acquisition channels where relevant, including paid social, search, email and retargeting.
Recommend growth budgets and allocate resources toward the highest-performing channels.
Build growth playbooks, operating processes and, over time, the wider team required to scale successful initiatives.
Report clearly on performance, insights, learnings and next actions